Refund policy

30-Day Money-Back Guarantee

If you're not happy with your purchase, contact us within 30 days of delivery for a full refund.

To start a return, email cozyknot.market@gmail.com with your order number. Items should be returned in their original condition and packaging. Once we receive and inspect the return, your refund is issued to your original payment method within 5-10 business days.

If your item arrives damaged or defective, contact us within 7 days with a photo and we'll send a replacement or a refund at no cost to you.